Universal precautions

We know how important it is for our patients to have their loved ones with them while they receive medical care. As we balance that need with the need to keep everyone safe, we are following these visitor policies:

Hospital patients

  • Visiting hours are from 5:30am to 8:00pm.
  • Visitors must enter through the Main Entrance off 82nd Parkway, Monday – Sunday or the South Entrance off 79th Ave, Monday - Friday.
  • 2 visitors are allowed for each adult patient.
  • Visitors may switch out throughout the hospital stay.
  • 1 negative-screened visitor may stay overnight with each adult patient. Overnight visitors may not switch out after 8:00pm.
  • 1 visitor for positive COVID-19 patients or patients waiting for COVID-19 test results.
  • Children 12 and under are not permitted to visit inside the facility.

Important things to remember:

  • Visitors must wear a mask at all times.
  • Visitors are not allowed to wear gloves in public areas.
  • Visitors are not allowed to congregate in common areas and must practice social distancing.

Emergency room patients

  • The ER Entrance off Hwy 17 Bypass is open 24/7 for ER patients.
  • Once inside a private patient room, 1 visitor may join each adult patient.
  • It must be the same visitor throughout the stay.
  • If there is a special reason why you need to stay with your loved one while waiting, please let our team know. It is recommended that visitors remain in their vehicles otherwise.
  • No children under the age of 18 are allowed to visit.
  • For patients who screen positive for COVID-19 symptoms, only one immediate family member from the same household may visit with the patient. This visitor must stay in the room with the patient at all times unless leaving the facility.

Important things to remember:

  • Visitors must wear a mask at all times, even in private patient room.
  • Visitors must remain with the patient once inside a private room.

For their own safety, visitors with pre-existing health conditions or otherwise considered to be high-risk for COVID-19 are strongly discouraged from visiting.

We recommend and encourage virtual communication with loved ones through the use of digital platforms and apps like FaceTime, Facebook Messenger, Zoom, Google Hangouts, Skype, WhatsApp, Viber, etc.

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.